Srinagar Cyber Fraud Crackdown: Covert ‘Call Centre’ Busted, Seven Accused Arrested
A covert “call centre” allegedly linked to cyber fraud has been busted in Srinagar, with seven people arrested in a major crackdown by police. The operation exposed what investigators described as a hidden setup used to run fraudulent online schemes, adding to concerns over the growing spread of organised cybercrime in Jammu and Kashmir.
According to police, the accused were operating the centre discreetly and were suspected of being involved in cyber fraud activities targeting victims through digital communication channels. Raids led to the detention of seven individuals, and officials also seized electronic devices and other materials believed to be connected to the operation.
The bust is being seen as part of a wider effort by law enforcement agencies to tighten surveillance on illegal cyber networks that use fake customer support operations, spoofed identities, and deceptive calls to cheat people out of money. Such covert centres often function like legitimate business process units on the surface, while actually being used to impersonate bank officials, tech support staff, or service agents in order to gain access to sensitive financial details.
Officials said the investigation is continuing to determine the full scale of the racket, including whether the Srinagar-based operation had links to wider inter-state or international cyber fraud networks. Police are also examining digital evidence recovered during the raid to identify more suspects, victims, and possible money trails.
The case highlights how cybercriminals are increasingly adopting structured “call centre” style operations to make fraud appear professional and convincing. These setups allow scammers to handle multiple victims at once, maintain scripts, and coordinate phishing or impersonation attempts in a highly organised way.
Authorities have urged the public to remain cautious when receiving unsolicited calls, messages, or emails claiming to be from banks, government departments, or customer service teams. People are being advised not to share OTPs, passwords, banking information, or remote access to their devices with unknown callers.
The Srinagar crackdown comes at a time when cyber fraud cases are rising across India, prompting police units to expand specialised monitoring and digital forensics capabilities. Investigators are expected to reveal more details as the probe progresses and forensic examination of seized gadgets is completed.
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